Driving Engagement with Conversational Automation

All our solutions are built on WhatsApp and are designed to automate specific business processes by integrating directly with line-of-business applications. Our goal is to streamline operations and enhance customer engagement through simple, intuitive interactions.

While we don’t aim to replace mobile apps, we’ve seen a significant boost in user engagement as conversational technologies evolve and people become more comfortable using messaging platforms for everyday tasks.

Renewing your vehicle licence disc just got easier. Disky is a fast, hassle-free WhatsApp service that helps you complete your annual disc renewal in under five minutes, no apps to download, no queues, and no paperwork to print.

Simply start a chat on WhatsApp, follow a few prompts, and your new disc will be delivered straight to your door. Convenient, efficient, and completely mobile.

Vehicle Self-Inspections

Our Vehicle Self-Inspection solution enables insurers to simplify the mandatory photo verification process for newly insured vehicles. Instead of requiring clients to visit a fitment centre, the entire process is now self-service via WhatsApp.

Clients receive a chat link, follow step-by-step instructions to capture specific images of their vehicle (or trailer, boat, caravan, etc.), and submit everything in minutes. It’s quick, secure, and dramatically improves the onboarding experience.

Insurance Claims Automation

Our Claims Chatbot for vehicle glass repairs and replacements streamlines the claims process, helping your customers submit accurate information faster.

Through WhatsApp, users are guided to capture the required vehicle details and photos of the damage. This data is automatically processed and sent to the appropriate teams, ensuring quick part sourcing, faster approvals, and improved customer satisfaction.

Mobile Contract Onboarding

Transform your mobile contract sales process with our WhatsApp Onboarding Chatbot. Customers can explore and select SIM or eSIM plans, configure data and voice packages, and submit all necessary details within a single, guided chat experience.

The chatbot captures the relevant information, initiates the application process, and routes it to the appropriate teams, delivering a seamless, app-free onboarding journey that increases conversion and reduces drop-offs.

Rate & Review Feedback Tool

Collecting customer feedback has never been simpler. Our Rate & Review tool lets customers share their thoughts directly via WhatsApp, no logins, no apps, just a quick chat.

Users can easily rate their experience and leave a comment, helping you track satisfaction, identify areas for improvement, and celebrate what’s working well. A fast, frictionless way to keep your finger on the pulse of customer sentiment.